Last Updated: January 2025
Important: We strongly recommend purchasing comprehensive travel insurance to protect your wonder exploration investment.
Wonder Atlas understands that travel plans can change. Our refund policy for wonder exploration tours is structured as follows:
Refunds may be considered outside the standard schedule for:
If Wonder Atlas cancels a tour due to insufficient enrollment, weather conditions, or site closures, participants will receive:
Partial refunds may be available for unused services during your wonder tour, including:
Approved refunds will be processed within 10-15 business days to the original payment method. Refunds to Canadian bank accounts typically process faster than international transactions.
Given the unique nature of wonder exploration tours and potential archaeological site access restrictions, we highly recommend comprehensive travel insurance that covers:
To request a refund, please contact our customer service team:
Email: [email protected]
Phone: 1-800-WONDER1
Include: Booking reference number, reason for cancellation, and any supporting documentation
Note: All refund requests must be submitted in writing and are subject to review based on the circumstances and timing of the cancellation.